Accessibility statement

1. Our commitment

ILS Cleaning aims to provide a website experience that allows visitors to learn about our services, request an estimate, contact us, and use available account features without unnecessary accessibility barriers.

We recognize that accessibility is an ongoing responsibility. We continue to review and improve the website as our content, technology, and services change.

If a website feature is difficult to use, we will make reasonable efforts to provide the information or assistance through another available method.

2. Standards and approach

Our goal is to follow the Web Content Accessibility Guidelines, WCAG 2.2 Level AA, where reasonably applicable to this website.

These guidelines provide recommendations for making digital content more perceivable, operable, understandable, and robust for people with a wide range of abilities.

Because websites, browsers, assistive technologies, and third-party tools change over time, we do not claim that every page or feature will be completely free from accessibility issues at all times.

3. Accessibility features and practices

When designing, maintaining, and updating this website, we aim to support accessibility through practices such as:

• Using a logical heading structure to organize page content.
• Providing descriptive link text that helps explain the destination or purpose of a link.
• Supporting keyboard navigation for interactive website elements where reasonably possible.
• Maintaining readable text sizes, spacing, and color contrast.
• Providing text alternatives for meaningful images where appropriate.
• Using labels and instructions for forms, account fields, and service-request information.
• Avoiding unnecessary flashing or rapidly moving content.
• Supporting common screen readers, browser zoom controls, and assistive technologies.
• Designing pages to adapt to desktop, tablet, and mobile screen sizes.
• Providing visible keyboard focus indicators for interactive elements where supported.

4. Ongoing improvements

We may periodically review website pages, forms, navigation, account features, and other interactive elements to identify accessibility barriers and opportunities for improvement.

Accessibility improvements may be made as part of routine website maintenance, content updates, design changes, software updates, or responses to feedback from visitors.

Some issues may require coordination with website platforms, software providers, or third-party services before they can be fully resolved.

5. Third-party content and services

This website may include links, maps, payment tools, account features, chat tools, embedded content, or other services supplied by third parties.

We may not control the accessibility of independently operated third-party websites, applications, or services. Accessibility concerns involving a third-party service may need to be addressed by that service's provider.

We welcome feedback when a third-party feature creates a barrier while you are attempting to communicate with us or request a cleaning service.

6. Feedback and assistance

If you encounter an accessibility barrier on this website, please contact us and provide as much of the following information as reasonably possible:

• The page or website feature you were trying to use.
• The web address of the page where the issue occurred.
• A brief description of the accessibility barrier.
• The browser, device, or assistive technology you were using, when relevant.
• The information, service, or action you were trying to access.

We will review accessibility feedback and make reasonable efforts to respond, provide assistance, or address confirmed barriers.

Alternative assistance

If you cannot use an online form or another website feature, you may ask us to provide the relevant information or assistance through another available communication method.

7. Contact us

To report an accessibility issue or request assistance using this website, please submit a message through our contact page.